Privacy Policy
Last Updated: 13/05/2026
Rigrex (“Rigrex,” “we,” “our,” or “us”) respects the privacy and confidentiality of our clients, website visitors, prospects, and business partners.
This Privacy Policy explains how we collect, use, store, share, and protect information when you visit rigrex.com, contact us, book a call, request a proposal, or purchase services from Rigrex.
Rigrex is a service-based business that provides software development, product engineering, automation, AI, cloud, dedicated team, and related technology services to clients. Because our work often involves access to client projects, systems, ideas, data, code, designs, and business information, we take privacy and confidentiality seriously.
By using our website or engaging our services, you agree to this Privacy Policy.
Content
1. Information We Collect
We may collect information from normal website users, prospective clients, and active clients.
Information from website visitors
When you visit our website, we may collect limited information such as:
This helps us understand website performance and improve the user experience.
Information from prospective Clients
When you contact Rigrex, book a discovery call, fill out a form, or request a proposal, we may collect:
Information from Clients purchasing our services
When you become a Rigrex client, we may collect and process information required to deliver our services, including:
2. How we use information
We use information to:
We do not use client confidential information for unrelated purposes.
3. client project information
As a service provider, Rigrex may receive access to sensitive client information, including business ideas, product plans, codebases, technical systems, designs, customer information, credentials, data, and other confidential materials.
We use this information only to provide the services agreed with the client.
Client project information is shared only with authorized Rigrex team members, contractors, or service providers who need access to perform the agreed work.
4. work performed by our team in pakistan
Rigrex operates through a team that may include employees, contractors, developers, designers, engineers, project managers, QA specialists, and other authorized personnel located in Pakistan.
By purchasing services from Rigrex, entering into an agreement with us, sharing project information with us, or allowing us to work on your project, you acknowledge and agree that some or all of the services may be performed by Rigrex’s authorized team in Pakistan.
This does not constitute a breach of any Non-Disclosure Agreement, confidentiality agreement, service agreement, or client agreement, as long as the work is performed within the scope of the terms agreed between Rigrex and the client.
All authorized team members who access client information are expected to handle it in accordance with applicable confidentiality obligations, internal security practices, and the agreement with the client.
5. confidentiality & nDA protection
Rigrex understands that clients may share confidential and commercially sensitive information with us.
If a client and Rigrex have signed a Non-Disclosure Agreement, service agreement, statement of work, or other written agreement, the confidentiality terms of that agreement will apply.
Unless otherwise agreed in writing, Rigrex may share client information internally with authorized team members and contractors for the purpose of providing services.Access to client information is limited to people involved in delivering, managing, reviewing, or supporting the client’s project.
6. sharing information with third parties
We do not sell personal information or client project information.
We may share limited information with third parties only when necessary, including:
These third parties may process information only as needed to support our business operations or client services.
7. access credentials & client systems
Clients may provide Rigrex with access to systems, accounts, repositories, servers, platforms, APIs, databases, or other tools.
Clients are responsible for providing appropriate access levels and revoking access when the engagement ends, unless otherwise agreed.
Rigrex will use access credentials only for the purpose of performing agreed services.
8. data security
We take reasonable steps to protect personal information and client project information from unauthorized access, misuse, loss, disclosure, or alteration.
However, no internet-based system, communication channel, or electronic storage method is completely secure. Rigrex cannot guarantee absolute security.
Clients are encouraged to follow proper security practices, including using role-based access, secure credentials, password managers, two-factor authentication, and regular backups.
9. data retention
We retain information for as long as reasonably necessary to:
Client project data may be deleted or returned upon written request, subject to any legal, contractual, backup, or operational retention requirements.
10. international processing
Because Rigrex may serve clients in different countries and perform work through team members in Pakistan, your information may be transferred to, accessed from, or processed in Pakistan or other countries where our tools, providers, or team members operate.
By using Rigrex’s website or services, you agree to this international processing.
11. cookies & analytics
Our website may use cookies and analytics tools to understand visitor behavior, improve website performance, and measure marketing effectiveness.
You can disable cookies through your browser settings, but some website features may not function properly.
12. your rights
Depending on your location, you may have rights to request access, correction, deletion, or restriction of your personal information.
To make a request, contact us using the information below.
13. updates to this privacy policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.
Continued use of our website or services means you accept the updated Privacy Policy.
14. contact us
For privacy-related questions, contact us at:
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