automotiveDMS

A dealership management SaaS platform for the Swiss and German automotive market, from vehicle onboarding to full customer lifecycle management.

50%

Reduction in Vehicle Standing Time

30%

Higher Sales Turnover Potential

100+

CHF Saved Per Vehicle Per Month

Overview

automotiveDMS is a multi-tenant SaaS platform for dealerships in Switzerland and Germany. It replaces spreadsheets, manual workflows, and disconnected tools with one system for vehicle management, deals, dispatch, invoicing, marketplace publishing, lead capture, customer engagement, and analytics. The platform is hosted on Swiss infrastructure and supports GDPR-compliant dealership operations.

Research

The research focused on dealership workflows, vehicle data, marketplace publishing, lead tracking, and compliance needs.

Research Area	Key Finding
Dealership Operations	Teams relied on disconnected tools, spreadsheets, and manual processes.
Vehicle Management	Records were duplicated and inconsistent across branches.
Marketplace Publishing	Listings required repeated manual entry across sales channels.
Deal Workflows	Sales and dispatch processes lacked structure and visibility.
Lead Capture	Website inquiries were often untracked and missed.
Customer Engagement	Relationships usually ended after the vehicle sale.
Compliance	Swiss hosting and GDPR compliance were required from the start.
Real-Time Coordination	Distributed teams needed live status updates across departments.

The research showed a need for one dealership platform that connects inventory, sales, dispatch, leads, documents, customers, and compliance in a single workflow.

Challenges → Solutions

The project addressed operational, technical, sales, and compliance challenges across dealership teams.

Challenge	Solution
Slow vehicle onboarding	Added VIN/VRN recognition with verified vehicle data auto-fill.
Manual marketplace publishing	Built one-click publishing to autoscout24.ch and mobile.de.
Duplicate vehicle records	Added duplicate detection and automated data syncing.
Manual vehicle descriptions	Added AI-generated descriptions from verified vehicle data.
Poor photo consistency	Built one-click background replacement with branded templates.
Unstructured deal workflows	Created a connected deal flow from inventory to checkout.
Manual invoicing and contracts	Added document and email templates generated from deal data.
Untracked website leads	Built centralized lead management and a custom WordPress plugin.
Disconnected dispatch process	Added role-based dispatch with automatic status updates.
Limited customer engagement	Built a customer portal for trade-ins, bookings, uploads, and vehicle history.
Multi-branch complexity	Built a multi-tenant architecture with branch-level data isolation.
GDPR and data hosting needs	Hosted the platform on Swiss infrastructure with GDPR support.

These solutions helped dealerships reduce manual work, improve data accuracy, speed up sales workflows, and manage multi-branch o

Conclusion

automotiveDMS shows how purpose-built SaaS can simplify complex dealership operations. It connects vehicle data, sales, dispatch, documents, leads, customer engagement, and analytics in one GDPR-compliant system. The platform helps dealerships improve visibility, reduce process delays, and manage growth across branches and markets.